Published: August 14, 2018
Exclusive: Acoss says targeting vulnerable people with automated debt recovery is ‘deeply irresponsible’
Centrelink is for the first time trialling a version of its automated debt recovery system on the nation’s most vulnerable welfare recipients, bypassing previous safeguards designed to protect those with severe mental illness, intellectual impairment or drug addiction.
Welfare recipients whose files are marked with a “vulnerability indicator” have so far been exempt from Centrelink’s controversial methods of clawing back overpayments, which have received widespread criticism for their inaccuracy and unfairness since a raft of changes introduced in mid-2016.
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