‘Smart Reply’ is conclusive proof that Google does read our emails; now it has decided it can answer them better than us
Last week I got an email from my boss about a recent piece I’d written on Donald Trump’s penis (just out here doing the family name proud). Surprisingly, it was a kind email as opposed to a notification of the termination of my employment for besmirching the paper of CP Scott with wisecracks about Trump’s junk, but, kind or otherwise, I’ve never known how to respond to messages from my editors.
The informality of the email form clashes with my natural instinct, which is – as New Yorker writer Anthony Lane once wrote of his former editor Tina Brown – to stand to attention every time they call me on the phone. Is email the internet equivalent of going out for drinks with someone after work? Are you expected to be casual with each other in a way you aren’t in the office? Or should I express myself in a way that reflects my true feelings? “Dear Boss, I humbly thank you. Really sorry about all the dick jokes. Respectfully yours, Hadley K Freeman.” After more than 20 years of using email, I have not figured this out.
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