Published: September 19, 2018
Insurer admits ‘we failed the Heald family’ after they were stuck living in their Hunter Valley home for two-and-a-half years
Bernadette Heald and her family were stuck living in a “broken and disintegrating” storm-damaged Hunter Valley home for two-and-a-half years.
At one stage she even begged insurer Suncorp to move the family, whose two school-aged children have special needs, into temporary accommodation.
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