High score, low pay: why the gig economy loves gamification

Using ratings, competitions and bonuses to incentivise workers isn’t new – but as I found when I became a Lyft driver, the gig economy is taking it to another level. By Sarah Mason

In May 2016, after months of failing to find a traditional job, I began driving for the ride-hailing company Lyft. I was enticed by an online advertisement that promised new drivers in the Los Angeles area a $500 “sign-up bonus” after completing their first 75 rides. The calculation was simple: I had a car and I needed the money. So, I clicked the link, filled out the application, and, when prompted, drove to the nearest Pep Boys for a vehicle inspection. I received my flamingo-pink Lyft emblems almost immediately and, within a few days, I was on the road.

Initially, I told myself that this sort of gig work was preferable to the nine-to-five grind. It would be temporary, I thought. Plus, I needed to enrol in a statistics class and finish my graduate school applications – tasks that felt impossible while working in a full-time desk job with an hour-long commute. But within months of taking on this readily available, yet strangely precarious form of work, I was weirdly drawn in.

Continue reading...

from The Guardian https://ift.tt/2QWZ131
via
0 Comments