Published: November 21, 2018
In The Amazon Diaries, our anonymous insider takes us behind the scenes at an Amazon fulfillment center where workers are ‘an extension of the machine’
Welcome Amazonians. It is always Day 1. Are you ready to make a difference?
It was my first day as a seasonal Amazon worker, hired just prior to peak season. Our site operations manager was like many Amazon managers: an ex-military white male, in his late 40s and wearing straight-fit jeans and a T-shirt with “Amazon Military” emblazoned on the front. He drew a line alongside an inverted pyramid, writing “least important” on the bottom and “most important” higher up, with the word “customer” scrawled along the very top.
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