Published: December 11, 2018
It’s the time of year when the sanctuary of the bookstore transforms into a battlefield. Here’s how to make life easier on both sides of the counter
Even at the best of times, bookshops are weird and wonderful places to work in. As one of the few remaining places where you can spend hours without being expected to buy anything, they’re the natural resort of the idle, the elderly, the lonely and the romantic. Our curious position as ersatz community centre means customers feel no qualms asking for help that undermines or has nothing to do with our store – from bespoke internet research services (“Can you see if it’s cheaper on Amazon?”) to free childcare (“Just for five minutes!”).
Come Christmastime, though, things escalate. Wildly.
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