Published: December 20, 2018
Consumer watchdog took firm to court over its pursuit of unpaid debt from a disabled man and a single mother
One of Australia’s largest debt collection firms, ACM Group, has been ordered to pay $750,000 in penalties for aggressively pursuing unpaid debts from two vulnerable consumers, including a man who was permanently disabled after suffering strokes and had difficulty communicating.
The other consumer was a single mother with three children who worked part-time, was receiving Centrelink benefits and was concerned about protecting her lines of credit. Between 2011 and 2015, ACM harassed and misled the consumers over their unpaid mobile services debt, which ACM purchased from Telstra.
Continue reading...from The Guardian http://bit.ly/2Lt7x7J
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