Published: February 13, 2019
Audit office’s damning review finds home affairs department working in neither a time-efficient nor resource-efficient manner
The Department of Home Affairs dropped its target of processing 80% of citizenship applications within 80 days after it got through just 15% last financial year, an efficiency review has found.
Of the 15%, nearly all were deemed to be “invalid for processing”, while the rest took up to 337 days.
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