Shortage of nursing home staff and lack of empathy the recurring themes at a community forum for the royal commission
Nursing home staff told Janet Lyall her mother Ruth was “taking up too much staff time” a week before the dementia sufferer died.
For a year, Lyall had been fighting an uphill battle to ensure her mother, a high-care non-verbal patient, was getting basic attention at all – including a shower everyday and assistance dressing during morning hours.
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