Some decried the change as a violation of ‘free speech’, while others worried about how it would affect their ratings
Less than a week after a disappointing IPO, Uber is taking the guesswork out of whether to make friendly banter during your rides with a new “quiet” option on the app – the latest move from the tech world to digitize human interaction.
In online posts and interviews, drivers were divided over the app’s new “conversation” section, which allows riders to choose “quiet preferred,” “happy to chat” or “no preference” before ordering a car. In a forum for Uber drivers, some categorically decried the change as a violation of “free speech,” while others said determining a rider’s needs can be a source of anxiety. Still others worried about how the feature would affect their ratings.
Continue reading...from The Guardian http://bit.ly/2wbT8pD
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