Published: April 22, 2020
ACCC’s warning comes after customers complain operators are creating new conditions and applying them retrospectively during the coronavirus crisis
Australia’s consumer watchdog has warned the travel sector it must honour the refund policies that existed at the time of bookings, after widespread complaints that operators were creating new conditions and applying them retrospectively during the Covid-19 crisis.
The pandemic has placed the travel sector in a deeply difficult position, forcing widespread cancellations and throwing businesses into financial turmoil.
Continue reading...from The Guardian https://ift.tt/3cGhlrz
via
0 Comments