Flight Centre asks family to pay $2,100 cancellation fee for $1,600 Disneyland hotel refund

Travel firm attracts widespread anger for its handling of cancelled trips due to the coronavirus pandemic

The corporate giant Flight Centre asked a family to pay $2,100 in cancellation fees to process a hotel refund of $1,600 for a Disneyland trip made impossible due to the coronavirus pandemic.

Flight Centre has attracted widespread anger for its handling of cancelled trips due to the pandemic, prompting multiple complaints to the Australian Competition and Consumer Commission and state-based consumer authorities.

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from The Guardian https://ift.tt/2wK46Xp
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