Published: March 18, 2021
New survey shows online learning during the pandemic likely contributed to lower scores, with ‘learner engagement’ specifically suffering
Student satisfaction with university education dropped sharply in 2020, reaching its lowest level since the survey began in 2012.
On average, only 68.4% of students nationally said they were satisfied with their undergraduate education during the pandemic-hit year, down 10 percentage points from 78.4% in 2019.
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