Published: November 01, 2021
Eligibility criteria rule changes brought more denied claims, longer processing waits
Cancer patients and those with acquired brain injuries were among the worst affected by Coalition reforms to the disability support pension that saw an overall increase in denied claims and a blowout in processing times, a new report shows.
The report by management consultants Health Outcomes International, commissioned by the federal government in response to an audit office report, examined the revised pension assessment process brought in under Tony Abbott’s prime ministership in 2015.
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